Shipping Policy

At Lily Majestic, we are committed to providing you with a simple and convenient online shopping experience. This shipping policy details our shipping practices.

Order Processing

We aim to process and ship all orders within 2 days, Monday through Friday. Orders placed on weekends or holidays will be processed the following business day.

Delivery Times

Delivery times vary depending on your delivery location and the shipping method chosen. Delivery time estimates will be provided during the checkout process. Please note that delivery times may be affected by circumstances beyond our control, such as weather conditions or logistics delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your delivery online.

Customer Service

If you have any questions regarding your order or our shipping policy, please do not hesitate to contact our customer service lilymajestic.fr@gmail.com

We are here to help and will endeavour to answer all your questions as quickly as possible.

ATTENTION : the return of a package (uncollected or incorrect address) is the responsibility of the customer (costs at your expense). If you do not want a return, the refund will be made in the form of a voucher valid on the site for the amount of your order (without shipping costs).

We are not responsible for lost or stolen packages.